Medical Second Opinion Seeking a second opinion can be a crucial part of making important medical decisions and reviewing treatment options. The Medical Second Opinion service at The Methodist Hospital can be an excellent option for international patients and their physicians, as it provides access to the expertise of physicians at The Methodist Hospital without incurring travel expenses. Physicians and patients can submit medical records, radiology fi lms and/or pathology slides for review. Depending upon the specifi c case, your Methodist team will prepare a personalized, comprehensive report that may include remarks on a diagnosis, comments on a proposed treatment plan, or may even include additional recommendations for care. INTERNATIONALLY DISTINGUISHED PHYSICIANS AND HEALTH CARE PROFESSIONALS CONTINUE TO PUSH BOUNDARIES AND OFFER PATIENTS THE MOST ADVANCED TREATMENT OPTIONS. Your priorities in medical care are the same as those in your work and your life: outstanding service, uncompromising quality, and clear, concise communication.

Personalized Services Include: • Scheduling of medical appointments • Travel and airport assistance • Air and ground ambulance • Short- and long-term accommodation arrangements • Medical cost estimates • Consolidated hospital and professional billing • Language interpretation • Coordination of services and care International Patient Services Methodist International Patient Services is designed to ensure that your visit to The Methodist Hospital is a positive one. Coordination of your visit begins even before you leave home, with the assignment of a liaison to help arrange travel and schedule your appointments in advance. When you arrive, your liaison and other Methodist International staff are available 24 hours a day to provide any necessary assistance, including translation and interpretation services. Premium Services Methodist International Patient Services offers the option of fi rst-class accommodations in the Sue Fondren Trammell Pavilion, a private, controlledaccess area offering comprehensive care and the facilities required to care for patients with any type of illness or injury. This fi rst-class service level also includes: • The assistance of a concierge who can help you with non-medical requests and concerns, including currency exchange, billing issues, travel, lodging and transportation arrangements, and any other personal needs • A business center complete with computer, copier, fax and conference room services. If required, the concierge can contract private secretarial services as well. • Special meals prepared by gourmet chefs, with a variety of menus to meet each patient’s specifi c religious or dietary requirements My Expectations SUPPORT SERVICES